Help Center

Order & Delivery

• Use Track Your Order to check current status.
• India delivery timeline: 5-7 business days.
• International delivery timeline: 12-15 business days.

Payments & Refunds

• India orders can be paid online in INR.
• International orders are processed in USD.
• For refund details, check Refund Policy.

Gear Care Guide

• Vacuum on low suction without harsh beater bar.
• Blot spills immediately with a dry cloth.
• Rotate the rug every few months for even wear.
• Keep away from continuous direct sunlight.

Need More Help?

Please contact us via the Contact Us page and our team will assist you.